This document summarizes the errors that occur when making requests to the Management API, categorized by type.
The error response from the Management API may include a message in the response body as follows:
{
message: "some message"
}Status Code | Error Message | Cause and Solution |
|---|---|---|
400 Bad Request |
| The request is coming from an unauthorized IP address. Please check the API IP restriction settings and make the request from an allowed IP address. |
403 Forbidden |
| Operations via the Management API are not permitted. Please check if the API key is correctly set and if permissions are granted in the API key settings. |
404 Not Found |
| The requested URL is incorrect. Please check for any typos in the URL. |
429 Too Many Requests |
| You have exceeded the API call limit. |
500 Internal Server Error |
| An unexpected error has occurred on the server side. |
Status Code | Error Message | Cause and Solution |
|---|---|---|
400 Bad Request |
| The limit parameter has a value less than 0. Please specify a number between 0 and 100. |
400 Bad Request |
| The limit parameter has a value greater than 100. Please specify a number between 0 and 100. |
400 Bad Request |
| The limit parameter has an invalid value. Please specify a number between 0 and 100. |
400 Bad Request |
| The offset parameter has a value less than 0. Please specify a non-negative number. |
400 Bad Request |
| The offset parameter has an invalid value. Please specify a non-negative number. |
404 Not Found |
| The requested content does not exist. Please check if the specified content ID is correct. |
Status Code | Error Message | Cause and Solution |
|---|---|---|
400 Bad Request |
| An invalid value is specified in the body. Please check the content of the body. |
400 Bad Request |
| An invalid value is specified in the body. Please check the content of the body. |
400 Bad Request |
| An invalid user ID is specified in the body. Please specify an existing user ID. |
400 Bad Request |
| The JSON format specified in the body is incorrect. Please check the content of the body. |
405 Method Not Allowed |
| This is a request with a method that is not allowed. Please check if the URL is correct. |
Status Code | Error Message | Cause and Solution |
|---|---|---|
400 Bad Request |
| The limit parameter has a value less than 0. Please specify a number between 0 and 100. |
400 Bad Request |
| The limit parameter has a value greater than 100. Please specify a number between 0 and 100. |
400 Bad Request |
| The limit parameter has an invalid value. Please specify a number between 0 and 100. |
400 Bad Request |
| The imageOnly parameter has an invalid value. Please specify true or false. |
400 Bad Request |
| The offset parameter has an invalid value. Please specify a number greater than or equal to 0. |
400 Bad Request |
| The offset parameter has an invalid value. Please specify a number greater than or equal to 0. |
400 Bad Request |
| The value of the token parameter is invalid or the token is expired. |
404 Not Found |
| No media exists with the filename specified in the fileName parameter. |
Status Code | Error Message | Cause and Solution |
|---|---|---|
400 Bad Request |
| The format of the request is invalid. Please check the contents of the request body. |
400 Bad Request |
| The file size of the media being uploaded exceeds 5MB. Please reduce the size or upload it from the management screen. |
405 Method Not Allowed |
| This is a request with an unsupported method. Please check if the URL is correct. |
Status Code | Error Message | Cause and Solution |
|---|---|---|
400 Bad Request |
| The specified URL is invalid. Please check if the URL is correct. |
400 Bad Request |
| Cannot be deleted because it is referenced by content. Please remove the reference to the media from the source content. |
404 Not Found |
| The media to be deleted does not exist. Please check if the correct media URL is specified. |
405 Method Not Allowed |
| This is a request with a method that is not allowed. Please check if the URL is correct. |
Status Code | Error Message | Cause and Solution |
|---|---|---|
404 Not Found |
| The member you are trying to retrieve does not exist or is still pending invitation. Please specify a member who has already joined the service. |